The connected order path
The ideal flow is simple: a customer scans the table QR, places an order, staff sees it, the kitchen prepares it, and the table bill updates automatically.
How KOT and billing stay aligned
KOTs are only useful if they reflect the real order state. Staff should know whether an order is new, preparing, ready, served, or already billed without asking across the counter.
- QR order enters the live order dashboard.
- Staff confirms and prepares the item.
- The table bill stays updated.
- Sales and item movement are recorded for reporting.
A practical cafe POS workflow
OrderDesk POS keeps these pieces in one cafe-first workflow so small teams can reduce missed orders and manual reconciliation.
Key takeaway
The strongest cafe workflow keeps the customer order, kitchen action, table bill, and sales record connected from the first scan.